Privacy Policy

At FlightConfirm, accessible through www.FlightConfirm.com, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy describes the types of information we may collect, how we use it, and the steps we take to help keep your information secure.

FlightConfirm is an independent online travel agency and is not affiliated with, endorsed by, sponsored by, or associated with any airline, hotel, cruise line, or other travel service provider.

If you have questions about this Privacy Policy or how your information is handled, you may contact us through the Contact Us section of our website.

This Privacy Policy applies to information collected through the FlightConfirm website and related online services. It does not cover information collected through third-party websites or services that we do not control.

Consent

By accessing or using the FlightConfirm website, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our website indicates your acceptance of the practices described in this policy.

Information We Collect

We may collect information that you voluntarily provide when you:

Contact our customer support team.
Submit a question, inquiry, or travel request.
Request assistance with a reservation.
Sign up to receive travel updates or promotional communications.

Depending on the service you request, the information you provide may include your name, email address, telephone number, travel details, preferences, billing information where applicable, and other information you choose to share with us.

How We Use Your Information

Your information may be used to:

Assist with travel inquiries and booking requests, provide customer service and support, communicate important information about your requests, improve website performance and functionality, personalize your experience, send relevant service notifications or promotional communications where permitted, maintain website security, detect and prevent fraudulent activity, and meet applicable legal and regulatory requirements.

Cookies

FlightConfirm may use cookies and similar technologies to maintain website functionality, understand how visitors interact with our website, remember certain preferences, and improve the overall browsing experience. You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Log Files

Our website may automatically record certain technical information when you visit, including your IP address, browser and device information, Internet Service Provider, date and time of access, referring and exit pages, and general website activity. This information may be used for security, analytics, troubleshooting, and website improvement.

Third-Party Services

We may work with selected third-party providers that assist with services such as website analytics, payment processing, communications, advertising, or technical support. These providers may process information in accordance with their own privacy policies and applicable laws. We recommend reviewing the privacy policies of any third-party service you access through our website.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. While we work to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we may hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your personal information where permitted by law.
Request restrictions on certain types of data processing.
Object to certain uses of your personal information.
Request a copy of your information in a portable format where applicable.

If you would like to exercise an applicable privacy right, please contact our customer support team with sufficient information to process your request.

CCPA Privacy Rights

California residents may have additional privacy rights under the California Consumer Privacy Act and other applicable California privacy laws. Depending on the circumstances, these rights may include requesting information about the categories of personal information collected, requesting access to or deletion of personal information, and exercising applicable rights regarding the use or disclosure of personal information.

GDPR Data Protection Rights

Individuals located in the European Economic Area may have rights under the General Data Protection Regulation, including rights to access, correct, delete, restrict, or object to certain processing of personal information, as well as the right to data portability where applicable.

Children's Privacy

FlightConfirm does not knowingly request or collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. When changes are made, the updated policy will be published on this page. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy, our information practices, or your privacy rights, please contact the FlightConfirm customer support team through the Contact Us section of our website.